Privacy Policy

Last updated: 12 July 2026

Who Controls Your Information

The operator of SellDiamondRing.co.uk is responsible for the personal information collected through this website. The published trading name is SellDiamondRing.co.uk, the service area is the United Kingdom, and the current contact route is the written form on the contact page.

Information You Provide

The valuation form may collect your name, email address, phone number, partial postcode, ring and diamond details, certificate information, photographs, hallmarks, documents, and any message you choose to send. Technical anti-spam and basic request information may also be processed to keep the form working and reduce misuse.

Why The Information Is Used

Information is used to receive and assess your enquiry, ask for clarification, provide initial resale guidance, discuss possible next steps, keep an appropriate record of the correspondence, maintain site security, and handle a transaction if you choose to proceed. It is not collected through this form for unrelated advertising.

Lawful Basis

Depending on the stage of the enquiry, processing may be necessary to take steps at your request before a possible transaction and for legitimate interests in responding to enquiries, maintaining proportionate business records, preventing misuse, and protecting legal rights. The acknowledgement beside the form confirms that you have seen this notice; it is not used as consent for unrelated marketing.

Form Hosting And Service Providers

Form submissions and uploaded files are processed using Netlify Forms so that the site operator can review and respond to them. Hosting, security, communications, and professional service providers may process information where necessary to provide the service or meet legal obligations. Information is not sold as a mailing list.

Retention

Enquiry information should be kept only for as long as it is reasonably needed to deal with the request, any resulting transaction, disputes, security concerns, and applicable record-keeping obligations. Form submissions and files should be reviewed and deleted when they are no longer needed.

Your Data Protection Rights

Depending on the circumstances, you may have rights to ask for access, correction, deletion, restriction, portability, or an objection to processing. Use the contact form and provide enough information to identify the relevant submission. Identity may need to be verified before a request is completed.

Complaints

Please raise a concern through the contact form first so it can be investigated. You also have the right to complain to the UK Information Commissioner's Office. The ICO publishes current guidance and complaint routes at ico.org.uk.

Changes To This Notice

This notice should be reviewed whenever the form, service providers, retention practice, contact details, or uses of personal information change. The updated date above records the latest published revision.